Shipping policy
Processing Time:
All orders are processed within 1–3 business days. You will receive a confirmation email with tracking details once your order is shipped.
Shipping Rates & Delivery Times
We currently ship within Canada and the U.S.
Shipping costs are calculated at checkout based on your location.
Order Tracking:
Once your order is shipped, you’ll receive a tracking link via email. Please allow 24–48 hours for tracking updates.
Wrong Address:
Please double-check your shipping address before placing your order. If you entered the wrong address, contact us ASAP at shoprelore@gmail.com
We’ll do our best, but we can’t guarantee address changes after shipping.
Lost or Stolen Packages:
Reloré is not responsible for packages lost or stolen after confirmed delivery. Please contact the shipping carrier directly to file a claim.